High Quality Service

McCAGUE BORLACK LLP

Our aim is to hire the most talented people with the right balance of dedication, commitment and interpersonal skills to ensure they are a good fit. Are you a fit?

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Administrative Positions

CUSTOMER FOCUS & FRONT LINE

Jr. Legal Assistant / Front Desk Receptionist

We have promoted our staff and now have openings in both our Toronto and Ottawa offices.

The Front Desk Receptionist is responsible for a wide variety of clerical office duties including greeting and screening visitors, answering and referring inbound telephone calls and scheduling boardrooms and teleconferences. The Front Desk Receptionist will also be responsible for administrating company deliveries and electronic facsimile transmissions.

Core Competencies

  • Customer Focus and Communication
  • Team Work & Problem Solving
  • Accountability and Dependability

Duties include

  • Respond to telephone, e-mail, and in-person inquiries from clients and business partners.
  • Refer all inquiries to the appropriate individuals across the organization.
  • Take and record telephone, e-mail, or written message for staff members.
  • Arrange and book meetings in boardrooms ensuring the appropriate presentation equipment is requested.
  • As a front-line worker, present a positive and professional image.
  • Administer and manage inbound/outbound mail, including priority post, packages, courier services, and other correspondence.
  • Maintain the reception in a tidy and presentable manner.
  • Accept and monitor inbound shipments as necessary.
  • Assistant tasks when time permits.

Requirements

  • College diploma (legal assistant / law clerk program) or acceptable combination of education and experience.
  • Experience in a receptionist capacity will have an advantage.
  • Superior keyboarding skills.
  • Able to write simple correspondence, including memos and letters.
  • General mathematical skills.
  • Ability to apply understanding to carry out instructions.
  • Adjusts and is flexible to meet changing work needs and demands.
  • Strong knowledge of Microsoft Office software.
  • Superior telephone manners and strong interpersonal skills.
  • Strong written and verbal skills to communicate with all levels of the organization.
  • Strong customer service orientation. 

Working Conditions

  • Able to occasionally lift items as heavy as 25 lbs.
  • Manual dexterity required to use desktop computer and peripherals.
  • Overtime as required. 

To apply, email your résumé, in confidence, to: Ms. K. Stroscher to jobs@mccagueborlack.com.

Please include "Receptionist - Web Ad" in the subject line.