High Quality Service

McCAGUE BORLACK LLP

Our aim is to hire the most talented people with the right balance of dedication, commitment and interpersonal skills to ensure they are a good fit. Are you a fit?

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Administrative Positions

IMMEDIATE OPENING -  APRIL 2015

Senior Collector 

Key Mandate: This position involves diplomatic interaction by telephone and email with clients to solicit payment on overdue accounts.  The Collector is expected to follow established procedures for collecting accounts.  

Duties include

  • calling and emailing clients,
  • using ARC to create and run reports,
  • provide copies of invoices, documentation, and necessary back up as requested,
  • preparing account statements,
  • troubleshoot any accounting disputes, billing queries or misapplied funds in order to facilitate swift resolution of issues,
  • document and maintain accurate records of all client collection activity in the ARC software system,
  • report collection issues to lawyers and management, and
  • ensure the strictest confidentiality and privacy of financial transactions as they relate to clients.  

The successful candidate will have the following:

  • law firm experience in a similar position,
  • ARC software experience (esp. ARC2G) a definite asset,
  • a high level of moral judgment for handling confidential information and monetary transactions,
  • moderate account reconciliation / troubleshooting skills, along with intermediate excel experience,
  • strong diplomatic, negotiation, and conflict resolution skills,
  • effective attention to detail and a high degree of accuracy,
  • time management skills - can multi-task  as well as prioritize what accounts require attention first,
  • effective communication skills - verbal and written (an understanding of the motto 'collect the account but keep the client').

To apply, fax your résumé, in confidence, to: Ms. K. Stroscher at 416.860.0003 or send a pdf or Word document to jobs. Please list the position you are applying for in the subject line.